Dealer Voice Marketing Technologies Ltd., has been developing innovative contact management software for automotive dealerships since 1996. Staffed by industry professionals, our company has a over a century of combined experience in the automotive dealership, computer and telephony businesses.
Our Mission: To develop powerful and innovative turnkey systems specifically for automotive dealerships. To enable dealerships to effectively market their complete range of business services to customers while complying with all existing factory, government and do-not-call privacy legislation.
Our Solution: A simple, comprehensive system with all the benefits of a Customer Relationship Management (CRM) and Business Development Center (BDC), without the traditional associated costs.
Our Invitation: Senior dealership managment who are serious about controlling and measuring the cost effectiveness of their daily customer contacts are invited to explore the proven advantages of DealerVoice systems. Call us at 1-888-772-1611
Hello. This is an automated message from Hometown Motors. We are calling to remind you that your vehicle is due for its next maintenance visit.
Hello, this is an automated message from Hometown Motors. We are calling because our records indicate that there is an outstanding safety recall on your vehicle.
Hello, this is an automated message from Hometown Motors. We are calling to inform you that our records indicate that the warranty and roadside assistance plan on your vehicle is about to expire. If you have not already purchased a gold plan extended service contract you may do so up until your vehicle reaches 60,000 kilometers or 3 years.
Hello. This is an automated message from Hometown Motors. We are calling to ensure you were completely satisfied with your recent service visit.
Please give us a call at your earliest convenience to book a service
appointment at 772-1611. To have one of our staff call you personally to schedule an appointment, Press 4 or if
you would like to leave us a voice mail, Press 1. To repeat this message, press the number sign.
If you were completely satisfied, press 2. If you were not completely
satisfied, press 4 and we will call you back personally to discuss your concerns or for your convenience you can
leave us a voice mail message by pressing 1. If the driver is not available to take this call, press 7 and we will
call again in a few days. To repeat this message, press the number sign. You can contact us at 772-1611.
You can send plain text messages (sms) or rich picture ads (mms).
Customers can either reply to the sms/mms message or use voice to call
back the message. Your staff becomes more productive than ever, no cell phones need (optional). just a single web page does it all.
Our unified message client live agent function allows staff to review the
customer message replies or receive actual live phone calls.
Staff can carry on conversations with customers via text or simple
use the voice call back feature to talk with the customer.
All this from a single web page interface. This is what we mean by unified
messaging. Along with your regular email client, you can manage
the daily calls for the dealership for both outgoing and incoming emails,
phone calls and text messages.
An advanced communication management engine, or in plain english, a customer communication platform that enables your business to notify/remind/follow-up your customers. Making use of all types of communication methods; letter mail, responsive html emails, sms/mms text/graphic messages and pre-recorded telephone calls means you can communicate with your customers their way. A system that is flexiable, adaptive and reliable. its a tool much like customer relationship management. call center or business development center but at a fraction of the cost.
CRM/BDC Lite is an alternative app that to traditional CRM systems. Typically, CRM systems duplicate much of the information that exists on your DMS. And its just not the info thats duplicated, your software maintainence and support fees payments do to! This adds a big expense to your bottom line needlessly. ACME provides ypur staff with the information they need to make the calls when required. By filtering the lists before hand, ACME ensures calling accuracy by ensuring customers are not called when an appointment is already booked or there is an open repair order, etc. managing lists of DMS reports is too much work to cross reference before calling customers and thats why you need ACME.
Better Cars means less maintainence. Dealerships need to prepare for the future now by streamlining their operations to fit the business requirements of today. Gone are the days of long winded telemarketers selling services that vehicles no longer need. Customers just need to be reminded of their vehicle needs. There is no such thing as a Customer Relationship in the retail automotive marketplace. After all, what does a "relationship" consist of exactly? discounts, favors, freebees How about good service for a good price delivered on time.